Parent engagement needs to be at the forefront of shaping and improving bereavement care services. In this module, we’ll focus on the ways in which you can engage with parents, and build local audits out of parent voice. Involving parents through clinical review, written feedback, or local support groups run by the NBCP partners can help you understand how well your service is meeting the needs of local parents, and help you identify both what you are doing well and what could be improved.